Overview

If you HAVE NOT completed the course, you may be eligible for a refund.  Per our policy, we do not provide refunds for completed courses. 

 

Disputed Charges: We are committed to providing high-quality educational content and a smooth learning experience. Unfortunately, we have encountered instances where individuals have completed the course in full and then initiated baseless payment disputes.

To protect our business from such bad-faith actions, the following policy applies:

• Dispute Fee: If a student initiates a chargeback or payment dispute after completing the course and the dispute is resolved in our favor (i.e., the charge is returned to us), the student will be charged a $30 dispute recovery fee.

• This fee is intended to cover the administrative costs, processing fees, and time associated with handling the dispute.

• This fee is in addition to the original course cost and will be invoiced directly to the student. Failure to pay this fee may result in collections action or denial of future access to our services.

We encourage all students to contact us directly with any concerns before initiating a dispute, so we can resolve the issue promptly and fairly.